At Melbet, we prioritize transparency and customer satisfaction. We are committed to providing an exceptional experience for our users and are always here to help. If you have any questions, concerns, or feedback, our team is available to assist you in a timely manner. Please feel free to reach out to us through any of the following methods:

Customer Support Team

Our customer support team is available 24/7 to assist you with any issues you may encounter, whether it’s related to your account, transactions, or general inquiries. We understand the importance of prompt support, and our goal is to ensure that all your concerns are addressed with care and professionalism.

Ways to Contact Us

Email Support


For any inquiries or concerns, you can reach out to our customer service team by sending an email to:

  • info@melbet.exchange

Please ensure you include all relevant details to help us respond to your query as efficiently as possible.

Live Chat

For immediate assistance, you can use our Live Chat feature available on our website. Simply click on the chat icon located at the bottom of your screen, and one of our agents will be happy to assist you in real time. Our team is available 24 hours a day, 7 days a week.

Phone Support

If you prefer to speak directly with a customer service representative, you can call our customer support line.

  • Phone Number: +599951514440

Our phone support is available during business hours, and we aim to resolve all calls promptly.

Mailing Address

If you need to send documents or correspondence via mail, you can reach us at the following address:

  • 4 Seru Loraweg, Willemstad, Curaçao

Please note that while email and live chat are the most efficient ways to get in touch with us, we also accept mailed correspondence. Be sure to include all necessary details for any issues or requests.

Social Media & Messaging Apps

For additional flexibility, you can also reach us through social media and messaging apps.

Social Media

  • Facebook: facebook.com/Melbet
  • Twitter (X): twitter.com/Melbet
  • Instagram: instagram.com/Melbet

Messaging Apps

  • WhatsApp: +599951514440
  • Telegram: @Melbet_support

These platforms allow you to send messages, get real-time updates, and receive support regarding your account, betting inquiries, or promotions.

FAQ – Frequently Asked Questions

Melbet provides a comprehensive FAQ section designed to help users find quick answers to common questions without needing to contact support.

  • Account Management – Registration, login issues, and account verification.
  • Deposits & Withdrawals – Payment methods, processing times, and transaction limits.
  • Bonuses & Promotions – How to claim bonuses, wagering requirements, and terms.
  • Betting Rules – Sports betting options, odds formats, and betting limits.
  • Technical Support – Website troubleshooting, mobile app issues, and error resolutions.

You can visit the FAQ section on the Melbet website to get instant solutions to the most frequently asked questions. If you need further assistance, our support team is available 24/7 through email, live chat, and phone support.

Why Contact Us?

Whether you’re seeking assistance with your account, need help with a transaction, or have any general questions about our platform, we are here to support you. Here are some common reasons why our customers reach out to us:

  • Account Assistance: If you have trouble accessing your account, need help resetting your password, or have any other account-related queries, our team can help resolve your issue.
  • Betting or Game-Related Inquiries: If you have questions regarding our sports betting options, casino games, or other offerings on the Melbet platform, our team can provide clarification and guidance.
  • Bonuses and Promotions: If you’re interested in our current promotions, or if you need assistance with claiming a bonus, feel free to contact us for more details.
  • Transaction Support: For questions about deposits, withdrawals, or payment options, we provide clear and prompt support to ensure smooth financial transactions on our platform.
  • Technical Issues: If you’re experiencing issues with our website or mobile application, our support team can help troubleshoot the problem and get you back on track.
  • Feedback and Suggestions: We value your feedback and are always looking for ways to improve. If you have suggestions on how we can enhance your experience, don’t hesitate to reach out. We welcome your input!

Our Commitment to You

At Melbet exchange, we are dedicated to providing excellent customer service and support. Your satisfaction is our priority, and we strive to resolve any issues as quickly and efficiently as possible. Our team works hard to ensure that all customer inquiries are answered in a timely manner, and we are always here to assist you with any concerns.

We encourage you to reach out to us with any questions or issues you may have. Whether it’s through email, phone, or live chat, our team is here to help. We value your business and are committed to offering a reliable and responsive customer support experience.